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MEET THE TEAM

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Renee Chastain

Owner + Chief Strategist

Renee is the founder and hands-on owner of Westbrook Hospitality. She is passionate about helping business owners achieve freedom and financial independence through work that makes them feel alive. Whether she is staging a new home for an Airbnb or consulting another host here or abroad, she works hard to ensure that her clients and guests leave feeling heard, helped, and appreciated.  When not working, Renee enjoys reading, cooking, and playing in her garden.

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Claire Horn

Director of Midterm Leasing

Claire is a licensed South Carolina property manager and our Director of Midterm Leasing. She manages property advertisement, locating tenants, signing leases, scheduling maintenance, coordinating cleanings, and more for our monthly rentals. Claire’s attention to detail and organizational skills make her a perfect fit for this role. She is passionate about working with owners and tenants alike to provide clear communication and an excellent experience. When she isn’t working, she enjoys reading and spending time exploring the Upstate with her husband, Curtis, and their twins, Charlie and Maddie.

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Jenna Varnadore

Executive Assistant

Jenna is a super smart, detail-oriented creative who makes sure our reports and data are accurate and well-ordered.  Jenna manages our advertising, accounting and bookkeeping, reports for owners, and any other tasks Renee throws her way. When not working, Jenna enjoys spending time with her husband, Jason, and their two children, River and Jonas.

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Zach Cross

Director of Maintenance + Operations

Zach is Westbrook Hospitality's first full-time employee. His attention to detail, maintenance knowledge, and ability to handle a variety of tasks make him perfect for this role. Whether it is stocking our inventory with items, changing air filters, assisting guests, or managing home launches, Zach does everything with excellence.

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Katie Capelli

Hospitality Liaison

Katie is our Hospitality Liasion. Her main focus is guest experience and communication. She is the point person for guests to contact during business hours Mon-Fri, and every other weekend. In addition, she fields emails, calls, and texts to the company to ensure timely responses and that things are escalated to the correct department, in a timely manner.

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Erin Plummer

Cleaning Coordinator

Erin is an amazingly detailed cleaner who had been cleaning homes with us for a while before we hired her as our Cleaning Coordinator. Erin helps us hire and train cleaners, and manages our cleaning calendar to ensure homes are turned over as quickly and efficiently as possible.